Manage yourpoker bankrollwith GGPrepaid

Yes, you need a Belgian GGPoker account: GGPrepaid cards only work on www.ggpoker.be, a licensed online poker platform in Belgium, and not on foreign accounts.

Log in to your GGPoker account in the GGPoker app. Go to Cashier and click Deposit. GGPrepaid is listed as one of the payment options.

No. You don't need to verify your identity or address before you deposit with a GGPrepaid card, and you don't have to leave any bank details. You only enter your activation code, which you'll find under the scratch panel of your card.

No, most GGPrepaid cards are not registered to a name. Please note that GGPrepaid partners may issue cards that are. In that case, this is clearly stated on the card itself.

Yes. You can use several GGPrepaid cards one after another and switch between payment methods, as long as you don't exceed your weekly deposit limit.

Yes, you can take part in all games offered by www.ggpoker.be. Read more about the games on offer on the GGPoker website.

GGPrepaid is a payment method like any other. There is no way to get around your weekly deposit limit.

If you have already reached your limit, or if the value of the card would take you over it, the deposit will not go through. Wait until your limit resets and try again. Partial deposits are not possible: you must always be able to deposit the full amount of the card.

You can request a higher limit in the ‘Responsible gaming’ section of your GGPoker account. If it is approved, your limit is raised 72 hours later. You can always lower your limit with immediate effect.

No. You can only withdraw money from GGPoker by linking a valid personal IBAN to your account; withdrawals are paid out to that IBAN.

As stated in the GGPoker terms and conditions, you cannot withdraw money right after a deposit. This is part of international anti-money laundering regulations: before you can withdraw, you must have played a minimum number of games.

GGPrepaid cards have no expiry date. GGPrepaid cards cannot be refunded or exchanged for other cards.

GGPrepaid cards are issued in euros. Deposits on GGPoker are converted to dollars. The amount that appears in your GGPoker account is the dollar equivalent of the value on the card, at the exchange rate used by GGPoker.

Make sure you entered exactly the right code. Only the code under the scratch panel is valid; the serial number on the right-hand side of the card is not a deposit code. Codes can only be used once.

Your deposit limit can also block the deposit. It is also possible that the card is registered to a name, or that you could only use one card of that type; this is always stated on the card itself.

If the card was declined because of a deposit limit, you can try again later. If it was declined for another reason, a new attempt won't work either. In that case, contact GGPrepaid support.

Use the contact form on the GGPrepaid website or send an email to info@ggprepaid.com, also if your card is damaged or unreadable.